Refund Policy

This Refund Policy outlines how we handle refund requests for digital products purchased through GainTimeAI. The sections below provide clear guidance on what to expect before and after your purchase.

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SECTION 1 - DIGITAL PRODUCTS

Due to the nature of digital downloads, all sales of eBooks and other digital files are final. Once your purchase is completed and the file is delivered, we are unable to offer refunds, returns, or exchanges.

If you experience any issues with your download (e.g., the file won’t open or the link has expired), please get in touch with us at support@gaintimeai.com, and we’ll ensure you receive a working copy of your purchase.

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SECTION 2 - PHYSICAL PRODUCTS (IF ANY IN THE FUTURE)

Our refund policy for physical goods will be outlined separately, if applicable.

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SECTION 3 - LATE OR MISSING REFUNDS (IF APPLICABLE)

If you are approved for a refund (e.g., for physical goods), it may take some time for it to be officially posted to your account. Please check with your bank or credit card company first. If you have done this and still have not received your refund, contact us at support@gaintimeai.com.

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SECTION 4 - EXCHANGES (IF APPLICABLE)

We only replace physical items if they are defective or damaged. (only applies to physical goods) If you need to exchange a physical item, send us an email at support@gaintimeai.com

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SECTION 5 - GIFTS (IF APPLICABLE)

If the item was marked as a gift when purchased and shipped directly to you, you may receive a gift credit for the value of your return (only applies to physical goods).